Availability, Reactivity and Flexibility are fundamentally important principles for our company.

They are symbolic of the high levels of expectation we set ourselves in order to consistently improve our performance when it comes to our customers.

Over time and thanks to these qualities, SOTEB has been able to establish itself in the markets in which it operates and is recognised by the whole of the profession.

To guarantee that our customers can contact us any time they need to, day or night, we have created SOTEB Assistance.

A national (indigo) rate number allows our customers to talk to one of our senior company managers in the case of a serious incident.
Once the problem encountered has been identified, the response and breakdown resolution resources are put into action with the shortest of delays.

For a serious technical incident, the number to ring is: 

+33 (0) 8 202 08 202

Available:

24/7/365, a senior SOTEB manager with the authority to mobilise the requisite human and technical resources is always on hand.